Consumer Complaint (CC) – 21(a)(i)
Consumer
Complaint as provided under Section 21(a)(i) of the Consumer Protection Act,
1986, where the value of the goods or services and compensation, if any,
claimed, exceeds Rupees One Crore is to be filed in with the Registry
of this Commission within a period of two years from the date on
which the cause of action has arisen. Complaint can be filled on all working
days (Monday to Friday) between 10:00 A.M. to 4:30 P.M. at respective court. Consumer Complaint should be signed
by the complainant and supported by a Notarized attested
affidavit with 1+3 sets + Number of Opposite Parties. The Consumer Complaint along with all
the copies should be paginated and duly indexed in the following seriatim:-
1. Index
2. List of Dates
3. Memo of Parties (with fresh complete
addresses)
4. Complaint with Notarized attested affidavit
5. Supporting documents
in favor of complaint e.g. receipt, voucher etc. (All the Annexures
must be attested as True Copy on the last page with name & signature)
6. Application
for condonation of delay with Notarized attested affidavit, if beyond
limitation. (2 years from cause of action)
7. Fee for Rs.5,000/- for
making Consumer Complaint (Demand Draft in favour of “The
Registrar, NCDRC, New Delhi”)
Note :
1. The documents shall be filed in English
language only or translated copy of any other language, duly typed in double
space on one side of the paper. If any supporting documents are not legible the
same will not be accepted until clear legible/photo copies are filed.
2. If the documents are not filed as per
in the format mentioned above the same will be returned to the parties at the
counter itself without acknowledgement and will only be registered after
removing the defects.
3. After the issue of notice, any
documents in a case, the same has to be served on the other side and 1+3 sets
be filed with proof of service. No document will be accepted unless filed two
days (working days) in advance from the date of hearing.
4. Henceforth, the review
petition/application for recalling of order will be listed before the bench by
way of circulation in chambers.
5. The counsel or the parties appearing in
person are filing a common petition / appeal against common order passed by the
State Commission in a bunch of appeals / complaints. It causes inconvenience to
the Hon’ble Benches to decide the independent issues pertaining to each matter,
such as award of different amounts to different parties, etc. Hence,
the Hon’ble President is pleased to direct the parties / Counsel to file
independent or separate appeals/revision petitions, against each
appeal/complaint decided by the State Commission in the common order.
6. No. of copies to be filed in the
Commission 1+3 sets + Number of Opposite Parties (with File cover).
7. Caveat Application filed in the
Commission in Revision Petition and First Appeal has to be filed in 1+3 sets
along with proof of service on Opposite Parties and also copy of order of the
State Commission.
8. Application for Certified copy of order
must be made on Letter Head with signature & Rubber stamp by counsel with a
statement that first free certified copy has not been received either by the
party-in-person or their counsel.
9. Duplicate certified copy shall be
issued on payment basis as per Regulation with a clear endorsement that earlier
first free certified copy was sent by post at the address of the
party-in-person or to their Counsel / Authorized Representative.
BY
ORDER
HON’BLE PRESIDENT
NCDRC
First Appeal (FA) – 19
First Appeal as provided under Section
19 of the Consumer Protection Act, 1986-Any person aggrieved by an order made
by the State Commission in exercise of its powers conferred by sub-clause (i) of clause (a) of section 17 may
prefer an appeal against such order before this Commission within a
period of thirty days from the date of receipt of
the order on all working days (Monday to Friday) between 10:00 A.M. to 4:30
P.M. First Appeal must be supported by a
Notarised attested affidavit with 1+3 sets + Number of Opposite Parties (with File cover). The First Appeal along with all the
copies should be paginated and duly indexed in the following seriatim:-
1. Index
2. List of Dates
3. Memo of Parties (with fresh complete
addresses)
4. Appeal with Notarised attested affidavit
5. Stay Application, or any other
application if any, with Notarised attested affidavit
6. Application for condonation of delay with Notarised attested
affidavit, if beyond limitation. (Within 30 days of receipt of order)
7. Certified copy of order of State
Commission
8. Copy of Complaint, Pleadings, Evidence, Reply & Rejoinder filed before State
Commission and other documents relied on by both parties. (All the Annexures must be attested as
True Copy on the last page with name & signature)
9. Statuary Deposits as per Section 19 of the Consumer
Protection Act, 1986 in the form of Demand Draft (in favour of “The Registrar, NCDRC, New Delhi”)
Note :
1. The documents shall be filed in English
language only or translated copy of any other language, duly typed in double
space on one side of the paper. If any supporting documents are not legible the
same will not be accepted until clear legible/photo copies are filed.
2. If the documents are not filed as per
in the format mentioned above the same will be returned to the parties at the
counter itself without acknowledgement and will only be registered after
removing the defects.
3. After the issue of notice, any
documents in a case, the same has to be served on the other side and 1+3 sets
be filed with proof of service. No document will be accepted unless filed two
days (working days) in advance from the date of hearing.
4. Henceforth, the review
petition/application for recalling of order will be listed before the bench by
way of circulation in chambers.
5. The counsel or the parties appearing in
person are filing a common petition / appeal against common order passed by the
State Commission in a bunch of appeals / complaints. It causes inconvenience to
the Hon’ble Benches to decide the independent issues pertaining to each matter,
such as award of different amounts to different parties, etc. Hence, the Hon’ble President is pleased
to direct the parties / Counsel to file independent or separate
appeals/revision petitions, against each appeal/complaint decided by the State
Commission in the common order.
6. No. of copies to be filed in the
Commission 1+3 sets + Number of Opposite Parties (with File cover).
7. Caveat Application filed in the
Commission in Revision Petition and First Appeal has to be filed in 1+3 sets
along with proof of service on Opposite Parties and also copy of order of the
State Commission.
8. Application for Certified copy of order
must be made on Letter Head with signature & Rubber stamp by counsel with a
statement that first free certified copy has not been received either by the
party-in-person or their counsel.
9. Duplicate certified copy shall be
issued on payment basis as per Regulation with a clear endorsement that earlier
first free certified copy was sent by post at the address of the party-in-person
or to their Counsel / Authorized Representative.
BY
ORDER
HON’BLE PRESIDENT
NCDRC
Revision Petition (RP) – 21(b)
Revision Petition as provided under
Section 21(b) of the Consumer Protection Act, 1986-to call for the records and
pass appropriate orders in any consumer dispute which is pending before or has
been decided by any State Commission can be filed with the Registry of this
Commission within a period of ninety days from the date of receipt of
the order on all working days (Monday to Friday) between 10:00 A.M. to 4:30
P.M. Revision Petition must be supported by
a Notarised attested affidavit with 1+3 sets + Number of Opposite Parties (with
File cover). The Revision
Petition along with all the copies should be paginated and duly indexed in the
following seriatim:-
1. Index
2. List of Dates
3. Memo of Parties (with fresh complete
addresses)
4. Revision Petition with Notarised attested affidavit
5. Stay Application, or any other
application if any, with Notarised attested affidavit
6. Application for condonation of delay with Notarised attested
affidavit, if beyond limitation. (Within 90 days of the receipt of the order)
7. Certified copy of order of State
Commission
8. Copy of order of District Forum
9. Copy of Complaint, Reply &
Rejoinder filed before District Forum as well as copy of evidence if recorded
and other documents relied on by both parties. (All the Annexures must be attested as
True Copy on the last page with name &
signature)
Note :
1. The documents shall be filed in English
language only or translated copy of any other language, duly typed in double
space on one side of the paper. If any supporting documents are not legible the
same will not be accepted until clear legible/photo copies are filed.
2. If the documents are not filed as per
in the format mentioned above the same will be returned to the parties at the
counter itself without acknowledgement and will only be registered after
removing the defects.
3. After the issue of notice, any
documents in a case, the same has to be served on the other side and 1+3 sets
be filed with proof of service. No document will be accepted unless filed two
days (working days) in advance from the date of hearing.
4. Henceforth, the review
petition/application for recalling of order will be listed before the bench by
way of circulation in chambers.
5. The counsel or the parties appearing in
person are filing a common petition / appeal against common order passed by the
State Commission in a bunch of appeals / complaints. It causes inconvenience to
the Hon’ble Benches to decide the independent issues pertaining to each matter,
such as award of different amounts to different parties, etc. Hence, the Hon’ble President is pleased
to direct the parties / Counsel to file independent or separate
appeals/revision petitions, against each appeal/complaint decided by the State
Commission in the common order.
6. No. of copies to be filed in the
Commission 1+3 sets + Number of Opposite Parties (with File cover).
7. Caveat Application filed in the
Commission in Revision Petition and First Appeal has to be filed in 1+3 sets
along with proof of service on Opposite Parties and also copy of order of the
State Commission.
8. Application for Certified copy of order
must be made on Letter Head with signature & Rubber stamp by counsel with a
statement that first free certified copy has not been received either by the
party-in-person or their counsel.
9. Duplicate certified copy shall be
issued on payment basis as per Regulation with a clear endorsement that earlier
first free certified copy was sent by post at the address of the party-in-person
or to their Counsel / Authorized Representative.
BY
ORDER
HON’BLE PRESIDENT
NCDRC
Transfer Application (TA)– 22B
Transfer Application as provided under
Section 22 B of the Consumer Protection Act, 1986-On the application of the
complainant or of its own motion, the National Commission may, at any
stage of the
proceeding, in the interest of justice, transfer any complaint pending
before the District Forum of one State to a District Forum of another
State or before one State Commission to another State Commission, can be filed
with the Registry of this Commission on all working days (Monday to Friday)
between 10:00 A.M. to 4:30 P.M. Transfer Application must be
supported by a Notarised attested affidavit with 1+3 sets + Number of Opposite
Parties (with
file cover). The Transfer Application along with all
the copies should be paginated and duly indexed in the following seriatim:-
1. Index
2. Memo of Parties (with fresh complete
addresses)
3. Transfer Application with
Notarised attested
affidavit
4. Copy of complaint and appeal filed
before forum below (All the Annexures must be attested as True Copy on the last
page with name & signature)
Note :
1. The documents shall be filed in English
language only or translated copy of any other language, duly typed in double
space on one side of the paper. If any supporting documents are not legible the
same will not be accepted until clear legible/photo copies are filed.
2. If the documents are not filed as per
in the format mentioned above the same will be returned to the parties at the
counter itself without acknowledgement and will only be registered after
removing the defects.
3. After the issue of notice, any documents
in a case, the same has to be served on the other side and 1+3 sets be filed
with proof of service. No document will be accepted unless filed two days
(working days) in advance from the date of hearing.
4. Henceforth, the review petition/application
for recalling of order will be listed before the bench by way of circulation in
chambers.
5. The counsel or the parties appearing in
person are filing a common petition / appeal against common order passed by the
State Commission in a bunch of appeals / complaints. It causes inconvenience to
the Hon’ble Benches to decide the independent issues pertaining to each matter,
such as award of different amounts to different parties, etc. Hence, the Hon’ble President is pleased
to direct the parties / Counsel to file independent or separate
appeals/revision petitions, against each appeal/complaint decided by the State
Commission in the common order.
6. No. of copies to be filed in the
Commission 1+3 sets + Number of Opposite Parties (with File cover).
7. Caveat Application filed in the
Commission in Revision Petition and First Appeal has to be filed in 1+3 sets
along with proof of service on Opposite Parties and also copy of order of the
State Commission.
8. Application for Certified copy of order
must be made on Letter Head with signature & Rubber stamp by counsel with a
statement that first free certified copy has not been received either by the
party-in-person or their counsel.
9. Duplicate certified copy shall be
issued on payment basis as per Regulation with a clear endorsement that earlier
first free certified copy was sent by post at the address of the
party-in-person or to their Counsel / Authorized Representative.
BY
ORDER
HON’BLE PRESIDENT
NCDRC
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